top of page


Last revised: 02/15/2021


We (“Express Cargo Africa”) care about the privacy of the users (the “user” or “you”) of our website and / or our mobile space (the “Site” and the “Mobile Space” , respectively) and we are committed to protecting the information that users share with us when using our Site and / or our Mobile Space (collectively, the “Digital Properties”), and we are fully committed to protecting and using your information in accordance with applicable law.

This Privacy Policy describes our practices regarding the collection, use and
disclosure of your information through our digital properties (the "Services"),
when you access the Services from your device.
Before accessing or using any of our Services, please read this Policy carefully.
confidentiality and ensure that you fully understand our practices regarding your
information. If you read and fully understand this Privacy Policy, and
you remain opposed to our practices, you must immediately and cease all use of
our Digital Properties and our Services. By using our Services, you agree to the
terms of this Privacy Policy and continuing to use the Services
constitutes your acceptance of this Privacy Policy and any amendments to it.

In this Privacy Policy, you will find explanations of the questions

● The information we collect
● How we collect information
● Why we collect the information
● Who we share information with
● Where is the information stored
● How long is the information kept
● How we protect information
● Minors
● Changes or updates to the Privacy Policy

The information we collect

Below are the different types of information we may collect.
● Unidentified and unidentifiable information, which may be provided by you
during the registration process or collected when you use our Services (the
“Non-personal information”). Non-personal information does not
not identify the person from whom they were collected. The Non-Personal Information we collect primarily consists of Technical Information and Aggregate Usage Information.
● Information allowing you to be individually identified, that is to say information which identifies you or which can, with a reasonable effort,
  identify (“Personal Information”). The Personal Information that we collect through our Services includes but is not limited to name, email address, address, phone number, IP address or other information. requested whenever necessary. If we combine Personal Information with
Non-Personal Information, we will treat the combined information as Personal Information for as long as it remains combined.


How we collect information

Below are the main methods we use to collect information:

● We collect information when you use the Services. When you
visit our Digital Properties or you use our Services, we may
collect, collect and record these uses, sessions and related information.
● We collect information that you voluntarily provide to us. By
For example, we collect the information you provide to us when you
contact directly through any communication channel (for example when
you send us an email with a comment or feedback).
● We may collect information from third party sources as described below.
● We collect the information you provide to us if you log in to
our Services through third party services like Facebook or Google.

Why we collect the information
We use your Personal Information for the following purposes:
● To provide and operate the Services
● To develop, personalize and improve our Services
● To respond to your reactions, requests and requests and provide you with our assistance
● To analyze demand and usage patterns
● For other internal, research or statistical purposes
● To strengthen our capacities in terms of data security and prevention of
● To investigate possible violations, enforce our conditions or our
policies, or comply with any law, regulation or authority
applicable government.
● To send you updates, notices, promotional materials and more
information about our Services. If we send you emails
promotional products, you can choose to no longer receive them by clicking on the link of
unsubscribe that these emails contain.

Who we share information with

We may share your information with our service providers, in order to operate our
Services (for example, by storing information about third-party hosting services, by
providing our technical assistance, etc.)
We may also disclose your information in the following circumstances: (i) for
investigate, detect, prevent or take action regarding illegal activities or
other wrongdoing, suspicion of fraud or security issues; (ii) for
establish or exercise our rights of defense against legal claims; (iii) to protect
our rights, property or personal safety and those of our users or the general
public; (iv) if we or any of our affiliates undergo a change of control, including
included through merger, acquisition or purchase of all or substantially all
of our assets; (v) to collect, hold and / or manage your information through our
authorized third-party service providers (for example, online service companies), in
the extent to which this is reasonable for commercial purposes; or (vi) to cooperate with third parties
with the aim of improving your experience. To avoid any possible confusion, we can
transfer and disclose to third parties or otherwise use Non-Personal Information in our sole discretion.
Please note that our Services allow you to participate in certain social activities
such as posting content, information or comments, as well as following
other users and chat with them. Be aware that the content or information you
provide in these areas can be read, collected and used by other people
who have access to it. We do not recommend sending to a server or sharing any
information that you do not want to be made public.


If you submit any content on our Digital Properties or otherwise provide it in connection with the use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your information and content. You understand and acknowledge that, even after their removal from you or us, copies of your information may remain visible on archived or cached pages, or that a third party may have copied or stored such content.

Cookies and similar technologies

When you visit or access our Service, we allow certain third parties to use
web beacons, cookies, web beacons, scripts, beacons and other technologies
and analytics services ("Tracking Technologies"). These Tracking Technologies can
allow third parties to automatically collect information about you in order to
to improve the way you browse our Digital Properties, to improve the
performance of our Digital Properties and to personalize your experience on our
Digital properties, as well as for security and fraud prevention purposes.
To find out more, see our Cookie Policy.
Through our Service and digital Properties (including websites and
applications that deploy our Service), we may provide advertisements that may
also be tailored to you, for example advertisements that are based on your
recent surfing behavior on different websites, browsers or devices.
In order to deliver these advertisements to you, we may use cookies and / or JavaScript and / or
web beacons (including clear GIFs) and / or HTML5 local storage and / or others

technologies. We may also use third parties, such as network advertisers,
which are third parties that display advertisements based on your visits to the websites, in order to
present you with targeted advertisements. Third party ad network providers,
advertisers, sponsors and / or traffic measurement services may also use
cookies and / or JavaScript and / or web beacons (including invisible GIFs) and / or LSOs
Flash and / or other technologies to measure the effectiveness of their ads and personalize
advertising content for you. These cookies and other third-party technologies are governed by the
specific privacy policy of each third party, and not hereby.

Where is the information stored

Non-personal information

Please note that our companies, as well as partners and service providers at
who we trust, are located all over the world. All Information No
personal information that we collect is stored and processed in various jurisdictions across
the world, for the purposes detailed in this Privacy Policy.
Personal informations
Personal Information may be retained, processed and stored in the United States
America, Ireland, Japan, Israel and other jurisdictions if needed
for the proper provision of our services and / or if required by law (as explained in more detail below-

How long is the information kept:

Please note that we keep the information we collect for as long as
necessary to provide the Services and to comply with our legal obligations or
contractual towards you, resolve disputes and enforce our agreements.
We may rectify, complete or delete incomplete or inaccurate information, to
any time and at our sole discretion.

All direct payment gateways offered by the host of our Properties
digital and that we use comply with the standards set by PCI-DSS, such as
managed by the PCI Security Standards Council, which is a joint effort of companies like
Visa, MasterCard, American Express and Discover. PCI-DSS requirements contribute to
ensure the secure handling of credit card information by our store
and its service providers, including physical, electronic and

Regardless of the efforts made and the measures taken by us and our host, we do not
cannot and do not guarantee the absolute protection and safety of
information that you upload, post or otherwise share with us or
someone else.

We encourage you to set strong passwords and to avoid providing us or
provide anyone with sensitive information the disclosure of which you believe could
cause you substantial or irreparable harm. In addition, emails and messages
snapshots are not recognized as safe forms of communication, we

ask, and encourage you, not to share sensitive information by
through these methods.


The Services are not intended for underage users. We do not collect
deliberately informing children. If you are under the age of majority, you should not
not download or use the Services, nor provide us with any information.

We reserve the right to request proof of age at any time in order to ensure
that minors do not use our Services. If we learn that a person does not have
have reached the age of majority using our Services, we may prohibit and block access to this
user to our Services, as well as delete all information stored with us
concerning this user. If you have reason to believe that a minor has shared
information with us, please contact us as below.
We will only use your personal information for the purposes set out in this Privacy Policy.
confidentiality, if:

● The use of your Personal Information is necessary to perform a contract
or take steps to enter into a contract with you (for example, to
to provide you with the Services or to provide you with our customer or technical support)
● It is necessary for us to use your Personal Information to comply with
a relevant legal or regulatory obligation
● It is necessary for us to use your Personal Information for our interests
legitimate as a business, provided that such use is at all times
proportionate and respectful of your privacy rights.
If you are located in the EU, you can:
● Ask to receive confirmation that your Personal Information
concerning are processed or not, and access the Personal Information that we
store about you, as well as certain additional information
● Request to receive Personal Information that you provide to us
directly on a voluntary basis in a structured format, commonly used and readable by
● Request rectification of your Personal Information which is under our control
● Request erasure of your Personal Information
● You object to the processing of personal data by us
● Request the limitation of the processing of your Personal Information by us
● File a complaint with a supervisory authority
However, please note that these rights are not absolute and may be subject to our
own legitimate interests or regulatory requirements. If you have any questions of order
general information about the Personal Information we collect and how we
use, please contact us as below.
As part of the provision of the Services to our users, we may transfer
information to affiliated entities or other third parties beyond the borders of your country
or jurisdiction, to other countries or jurisdictions around the world. By using the Services, you
consent to the transfer of your information outside the EEA.

If you are located in the EEA, your Personal Information cannot be transferred
to places outside the EEA only if we are satisfied that a level of
adequate or comparable protection is in place to protect Personal Information.
We will take reasonable steps to make sure we have agreements
appropriate contractual agreements with our third parties to ensure that adequate safeguards are in place
so that the risks of illegal use, modification, deletion, loss or theft
of your Personal Information is minimized, and that these third parties act at all times in
compliance with applicable laws.

CCPA rights relating to your information

If you are a resident of California using the Services, California Privacy Law
Consumer Privacy Policy (the "CCPA Law") may give you the right to request
access to your information and its deletion.
To exercise your right to access and delete your information, please let us know.
contact as indicated below.
Users of the Services who are residents of California and under the age of 18
can request and obtain the removal of any content they have posted by sending us an e-
e-mail to the address indicated below in the "Contact us" section. Any request in this
meaning should be marked "California Removal Request" in your email. All
request will need to provide a description of the content you wish to remove and
information reasonably sufficient to permit us to locate such content. We
reject all California Removal Request that are not marked or
sent correctly, and we may not be able to respond if you do not
provide the correct information. Please note that your request does not guarantee a
complete or complete removal of the relevant content. For example, the documents you have
published can be reposted by another user or a third party.

Changes or updates to the Privacy Policy
We may revise this privacy policy whenever necessary, at our
sole discretion, and the most recent version will always be displayed on our website (as
indicated under “Latest Revision”). We encourage you to consult
this Privacy Policy regularly to become aware of any
modification. In the event of material changes, we will post a notice on our website.
to announce these changes. If you continue to use the Services after notification
changes to our website, this will constitute your acknowledgment of, and your
consent to, these changes to the Privacy Policy and your agreement to be bound
by the conditions of these modifications.
Contact us :
If you have general questions about the Services or the information we
collect about you, or how we use it, contact us:


Address :  Casablanca,  Ainchock Boulevard Tah Rond-point SMARRA, Morocco.


bottom of page