search results

Depuis sa création EXPRESS CARGO AFRIQUE cherche constamment a adapter les besoins de ses clients à ses offres

Nous avons l'expérience et les compétences nécessaires pour effectuer pratiquement tous les types de travaux qui nous sont confiés. Avec EXPRESS CARGO AFRIQUE, nos clients savent exactement à quoi s'attendre : du professionnalisme, de l'efficacité et des résultats exceptionnels.

Depuis sa création, EXPRESS CARGO AFRIQUE est l'un des noms les plus fiables du secteur. Engagez-nous pour ce service, et constatez par vous-même que nous répondons aux besoins et attentes de chaque client.

We inform you of our update regarding our invoices. From the start of 24.03.2022 all or 90% of the invoices that we will send to our customers will be 100% digital and in PDF format. We will send you either the pdf format by e-mail or a download link by SMS or email too, this to allow you to collect your package once it has arrived and transfer it to your recipient. She will be: Simple Sure Efficient and Quick to send you

We have set two new company records in 2022 of more than 900 parcels sent in a single day in West Africa and 2 departures in a single day. On a certain Tuesday, February 08, 2022, we made considerable efforts to the point of setting two records within the company and this with the participation of all our customers as well as our Dream Team who prepared and sent more than 900 parcels in a single day in 2 departures on the same day. It may seem little or trivial this number 2 but for us it represents a common effort, a common achievement, objectives achieved despite several realities and unwavering support from our very dear customers. Records set 900 parcels sent in one day to West Africa by road 2 departures made in one day to West Africa Record 1: 900 parcels 900, 900, 900,900 repeated 4 times in order to review the quantity of packages sent and this number which means a lot to us. Indeed this Tuesday 08 was a special and unforgettable day, the whole team invited to our premises to send packages prepared earlier to West Africa. A new experience for us because we had never sent so many parcels in a single day. Enthusiastic about this experience, we face a constraint related to time, indeed this constraint was only a motivation for all because all the packages had to leave the same evening of departure. Record 2: 2 starts in one day Get used to having a minimum number of 3 departures per month and sometimes 1 departure per week, doing 2 in a single day and at the beginning of the month was a challenge for us. Departure = number of times our trucks, containers, leave to send parcels and goods to different countries we serve in Africa. This could only be achieved with the trust of our customers in us and the dedication of the entire team. EXPRESS CARGO AFRICA. Conclusion For this month and this new year, we hope to double the number of our monthly departures, the number of parcels sent per month, etc. We have set ourselves these goals and hope to make them a reality with the help of our kind customers. You can find out more about our Annual Report 2021 for the objectives set in 2022 and our plans for this new year.

Everything you need to know about the year 2021 at Express Cargo Afrique We have chosen the 2021 annual report to start the Year 2022 and inaugurate our blog of articles, Therefore during this report, you will discover in several ways how we have been able to help our customers and achieve our mission, but not only, you will also discover different innovations implemented, in progress, and future. As well as how we operate to deliver your packages through road and sea transport in the 4 corners of Africa that we serve. Finally, finish with some key figures. Over the last 11 months of 2021, we have been faced with several situations and as a company whose mission is to help traders and individuals send their goods safely from Morocco to sub-Saharan Africa. it was our duty to carry out our mission throughout the year while ensuring that our customers were satisfied, despite the ups and downs. The satisfaction of our customers is a priority and is part of our duty. We have set up several means of communication and other ongoing projects in order to stay close to our customers and fulfill our mission as well as possible. NB: This report takes into account the period from June 2021 to November 30, 2021. Summary In four chapters you will discover and know more about the company, how we approach maritime transport and international transport. Not only with key figures you will understand the efforts and means put in place to bring us closer to our customers, to improve ourselves as a company evolving in a very competitive field. Who are we ? Mission Values Vision 2. Truck transport Key figures 3. Maritime transport Key figures 4. Key figures & Innovation. Omnichannel communication 1. Who are we ? Since our establishment in 2019, we have worked with many clients all over Africa. Need experienced professionals at your service? We take special care in recruiting our employees. We carry out all projects efficiently and on time, and do our utmost to establish lasting relationships with our customers, all to ensure maximum and optimal security in the transport of parcels and goods throughout Africa. Mission Express Cargo Afrique's mission is to help traders, businesses and individuals send their goods and parcels safely from Morocco to sub-Saharan Africa in a timely and safe manner. Values For us, nothing is more important than the security of our customers' packages and goods, and punctuality and professionalism are part of our DNA, which is why our customers and their satisfaction is and will remain our priority. these 4 fundamental values of the company constitute our motivation. Security Punctuality Professionalism Sense of hearing Vision We know the different problems encountered by African traders, the exchange of goods between different countries and the free exchange of goods between African countries is an asset that African international trade professionals and countries should think about and with a view to seeing this will happen in the near future Express Cargo Afrique's vision is to be a major player in facilitating the transport of goods for traders between different African countries. 2. Truck transport In 2021 our road transport service was doing well, after a covid-19 crisis in 2020 where several borders were closed and paralyzing the international transport sector, we saw our activity launch and do well in the different destinations we do. We regained the trust that our customers had in us, we increased our number of parcel shipments, our monthly and annual departures, as well as the number of our customers. These figures are for us a benchmark and a motivation that allows us to improve, innovate and fulfill our mission. Key figures NB: This report takes into account the period from June 2021 to November 30, 2021. Number of departures in 2021 per month As you can see the number of departures from August has been constant, this shows that we have kept a minimum number of 1 departure per week and an average of 3.14 departures per month, for a total of 22 departures in 7 months. Destinations completed in 2021 Mauritania Mali Ivory Coast Burkina Faso Niger Senegal Guinea Conakry Number of parcels sent per Country Mali & Mauritania : 3189 parcels sent in 2021 Ivory Coast : 5402 parcels sent in 2021 Burkina Faso & Niger : 1200 parcels sent in 2021 Senegal : 11 parcels sent in 2021 Guinea Conakry : 604 parcels sent in 2021 As you can see we were able to send a total number of 10,406 parcels across 7 West African countries. NB: Senegal is one of the countries that we started in 2021. 3. Maritime transport In 2021, our maritime transport service got off to a good start, ambitions we had, projects around maritime transport that we wanted to set up were seen to materialize in a safe and non-rushed way. Key figures To open the ball we made 4 departures including 3 departures in October and 1 departure in September, in these different destinations: Congo-Kinshasa Congo-Brazzaville Gabon Angola Cameroon We were able to send a total of 662 parcels by container through these 5 Central African countries. 4. Key figures & Innovation Omni-channel communication In 2021, our Marketing & Technology department and the entire Express Cargo Africa team worked to digitize certain company services and be as close as possible to our customers. Among these innovations within the company you will discover some in progress, future and others already realized. We thought of all the people, companies and merchants who are looking on the Internet for a reliable, professional and attentive transport company that ships to Sub-Saharan Africa from Morocco, to do this through our Google and Bing professional profiles. can contact us, follow directions to our office and get easier access to our website. Newsletter Marketing As some can see, since November 2021 we have set up a communication system by e-mail (contact@expresscargoaf.com) between us and our customers in order to inform them of different dates of our departures, the arrivals of their packages. and other information that may be of interest to them. Customer service (WHATSAPP) As you can see, we have set up a communication system on WhatsApp which allows customers to contact us and chat with the team instantly, and many of you have contacted us, whether for information on your parcels, the countries we serve, etc. Facebook & Instagram Since we created our Facebook & Instagram account, many of you have written to us as well as subscribed to our pages and followed in real time the live streams of our departures, company news, etc. Future plans In the coming months we will allow our customers to search from our website for the exact location of their parcels and that just by inserting the code found on their invoices and on their parcels. In the coming months we will allow our customers and different people who would like to try our services to evaluate the prices of the different goods they would like to send to different destinations and this from our website. In the coming months we will be implementing a mobile application that will link us with our customers and allow us to stay close to them just as we have done by setting up several communication channels.

En temps réél visualisé les dates de départ et d'arrivée de nos colis livrés dans plusieurs pays africains. Subscribe to our Newsletter and receive by email information on our different departures. Name E-mail Phone Number Subscribe Thank you for what you sent ! TRACK YOUR PACKAGE Tracking TRAVEL DATES See dates ESTIMATE Get a quote

Express Cargo Afrique is an international company for the transport of parcels and goods between different African countries, in particular from Morocco to Sub-Saharan Africa. E-COMMERCE Express Cargo Afrique offers an E-commerce service to companies and individuals operating in sub-Saharan Africa. Register and Learn more Who are we ? TRACK YOUR PACKAGE Tracking TRAVEL DATES See dates ESTIMATE Get a quote +5 Years of experience +29.867 Parcels sent in 2022 +10 African countries OPENING TIME Come meet us Monday - Thursday: 9:30 a.m. - 6 p.m. Friday: 9.30 a.m. - 12 p.m. 2-6 p.m. Saturday: 10 a.m. - 5 p.m. GET A QUOTE Are you a company ? write to us and get a fair and guaranteed price whether for sea or road air freight West Africa Maritime transport See our types of transport Truck transport See our types of transport West Africa Central Africa Air Transport See our types of transport Central Africa Import a file Import a supported file (max. 15 MB) Send Thank you for what you sent ! Devis OUR TESTIMONIALS At EXPRESS CARGO AFRIQUE, we strive to put ourselves in our customers' shoes when they call on us, in order to try to understand them as well as possible and to offer them an appropriate service. Take a look below to see what our customers are saying about us. Read the testimonial NEWS Invoice in PDF format Dès le départ du 24.03.2022 la totalité ou 90 % des factures que nous enverrons à nos clients seront 100% digitale et en format PDF. Express Cargo Afrique Mar 30, 2022 1 min read 2 key figures to know in this month of February Nous avons établi deux nouveaux records au sein de l'entreprise en 2022 soit plus de 900 colis envoyés en une seule journée. Express Cargo Afrique Feb 11, 2022 2 min read Annual Report 2021 Everything you need to know about the year 2021 at Express Cargo Afrique. Innovation Express Cargo Afrique Jan 26, 2022 5 min read TRACK YOUR PACKAGE Tracking TRAVEL DATES See dates ESTIMATE Get a quote

L'ensemble des éléments concernant notre politique de confidentialité, vos données, vos informations et votre vie privée. PRIVACY POLICY Last revised: 02/15/2021 Introduction We (“Express Cargo Africa”) care about the privacy of the users (the “user” or “you”) of our website and / or our mobile space (the “Site” and the “Mobile Space” , respectively) and we are committed to protecting the information that users share with us when using our Site and / or our Mobile Space (collectively, the “Digital Properties”), and we are fully committed to protecting and using your information in accordance with applicable law. This Privacy Policy describes our practices regarding the collection, use and disclosure of your information through our digital properties (the "Services"), when you access the Services from your device. Before accessing or using any of our Services, please read this Policy carefully. confidentiality and ensure that you fully understand our practices regarding your information. If you read and fully understand this Privacy Policy, and you remain opposed to our practices, you must immediately and cease all use of our Digital Properties and our Services. By using our Services, you agree to the terms of this Privacy Policy and continuing to use the Services constitutes your acceptance of this Privacy Policy and any amendments to it. In this Privacy Policy, you will find explanations of the questions following: ● The information we collect ● How we collect information ● Why we collect the information ● Who we share information with ● Where is the information stored ● How long is the information kept ● How we protect information ● Minors ● Changes or updates to the Privacy Policy The information we collect Below are the different types of information we may collect. ● Unidentified and unidentifiable information, which may be provided by you during the registration process or collected when you use our Services (the “Non-personal information”). Non-personal information does not not identify the person from whom they were collected. The Non-Personal Information we collect primarily consists of Technical Information and Aggregate Usage Information. ● Information allowing you to be individually identified, that is to say information which identifies you or which can, with a reasonable effort, identify (“Personal Information”). The Personal Information that we collect through our Services includes but is not limited to name, email address, address, phone number, IP address or other information. requested whenever necessary. If we combine Personal Information with Non-Personal Information, we will treat the combined information as Personal Information for as long as it remains combined. How we collect information Below are the main methods we use to collect information: ● We collect information when you use the Services. When you visit our Digital Properties or you use our Services, we may collect, collect and record these uses, sessions and related information. ● We collect information that you voluntarily provide to us. By For example, we collect the information you provide to us when you contact directly through any communication channel (for example when you send us an email with a comment or feedback). ● We may collect information from third party sources as described below. below. ● We collect the information you provide to us if you log in to our Services through third party services like Facebook or Google. Why we collect the information We use your Personal Information for the following purposes: ● To provide and operate the Services ● To develop, personalize and improve our Services ● To respond to your reactions, requests and requests and provide you with our assistance ● To analyze demand and usage patterns ● For other internal, research or statistical purposes ● To strengthen our capacities in terms of data security and prevention of fraud ● To investigate possible violations, enforce our conditions or our policies, or comply with any law, regulation or authority applicable government. ● To send you updates, notices, promotional materials and more information about our Services. If we send you emails promotional products, you can choose to no longer receive them by clicking on the link of unsubscribe that these emails contain. Who we share information with We may share your information with our service providers, in order to operate our Services (for example, by storing information about third-party hosting services, by providing our technical assistance, etc.) We may also disclose your information in the following circumstances: (i) for investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspicion of fraud or security issues; (ii) for establish or exercise our rights of defense against legal claims; (iii) to protect our rights, property or personal safety and those of our users or the general public; (iv) if we or any of our affiliates undergo a change of control, including included through merger, acquisition or purchase of all or substantially all of our assets; (v) to collect, hold and / or manage your information through our authorized third-party service providers (for example, online service companies), in the extent to which this is reasonable for commercial purposes; or (vi) to cooperate with third parties with the aim of improving your experience. To avoid any possible confusion, we can transfer and disclose to third parties or otherwise use Non-Personal Information in our sole discretion. Please note that our Services allow you to participate in certain social activities such as posting content, information or comments, as well as following other users and chat with them. Be aware that the content or information you provide in these areas can be read, collected and used by other people who have access to it. We do not recommend sending to a server or sharing any information that you do not want to be made public. If you submit any content on our Digital Properties or otherwise provide it in connection with the use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your information and content. You understand and acknowledge that, even after their removal from you or us, copies of your information may remain visible on archived or cached pages, or that a third party may have copied or stored such content. Cookies and similar technologies When you visit or access our Service, we allow certain third parties to use web beacons, cookies, web beacons, scripts, beacons and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies can allow third parties to automatically collect information about you in order to to improve the way you browse our Digital Properties, to improve the performance of our Digital Properties and to personalize your experience on our Digital properties, as well as for security and fraud prevention purposes. To find out more, see our Cookie Policy. Through our Service and digital Properties (including websites and applications that deploy our Service), we may provide advertisements that may also be tailored to you, for example advertisements that are based on your recent surfing behavior on different websites, browsers or devices. In order to deliver these advertisements to you, we may use cookies and / or JavaScript and / or web beacons (including clear GIFs) and / or HTML5 local storage and / or others technologies. We may also use third parties, such as network advertisers, which are third parties that display advertisements based on your visits to the websites, in order to present you with targeted advertisements. Third party ad network providers, advertisers, sponsors and / or traffic measurement services may also use cookies and / or JavaScript and / or web beacons (including invisible GIFs) and / or LSOs Flash and / or other technologies to measure the effectiveness of their ads and personalize advertising content for you. These cookies and other third-party technologies are governed by the specific privacy policy of each third party, and not hereby. Where is the information stored Non-personal information Please note that our companies, as well as partners and service providers at who we trust, are located all over the world. All Information No personal information that we collect is stored and processed in various jurisdictions across the world, for the purposes detailed in this Privacy Policy. Personal informations Personal Information may be retained, processed and stored in the United States America, Ireland, Japan, Israel and other jurisdictions if needed for the proper provision of our services and / or if required by law (as explained in more detail below- below). How long is the information kept: Please note that we keep the information we collect for as long as necessary to provide the Services and to comply with our legal obligations or contractual towards you, resolve disputes and enforce our agreements. We may rectify, complete or delete incomplete or inaccurate information, to any time and at our sole discretion. All direct payment gateways offered by the host of our Properties digital and that we use comply with the standards set by PCI-DSS, such as managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express and Discover. PCI-DSS requirements contribute to ensure the secure handling of credit card information by our store and its service providers, including physical, electronic and procedural. Regardless of the efforts made and the measures taken by us and our host, we do not cannot and do not guarantee the absolute protection and safety of information that you upload, post or otherwise share with us or someone else. We encourage you to set strong passwords and to avoid providing us or provide anyone with sensitive information the disclosure of which you believe could cause you substantial or irreparable harm. In addition, emails and messages snapshots are not recognized as safe forms of communication, we ask, and encourage you, not to share sensitive information by through these methods. Minors The Services are not intended for underage users. We do not collect deliberately informing children. If you are under the age of majority, you should not not download or use the Services, nor provide us with any information. We reserve the right to request proof of age at any time in order to ensure that minors do not use our Services. If we learn that a person does not have have reached the age of majority using our Services, we may prohibit and block access to this user to our Services, as well as delete all information stored with us concerning this user. If you have reason to believe that a minor has shared information with us, please contact us as below. We will only use your personal information for the purposes set out in this Privacy Policy. confidentiality, if: ● The use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (for example, to to provide you with the Services or to provide you with our customer or technical support) ● It is necessary for us to use your Personal Information to comply with a relevant legal or regulatory obligation ● It is necessary for us to use your Personal Information for our interests legitimate as a business, provided that such use is at all times proportionate and respectful of your privacy rights. If you are located in the EU, you can: ● Ask to receive confirmation that your Personal Information concerning are processed or not, and access the Personal Information that we store about you, as well as certain additional information ● Request to receive Personal Information that you provide to us directly on a voluntary basis in a structured format, commonly used and readable by machine ● Request rectification of your Personal Information which is under our control ● Request erasure of your Personal Information ● You object to the processing of personal data by us ● Request the limitation of the processing of your Personal Information by us ● File a complaint with a supervisory authority However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements. If you have any questions of order general information about the Personal Information we collect and how we use, please contact us as below. As part of the provision of the Services to our users, we may transfer information to affiliated entities or other third parties beyond the borders of your country or jurisdiction, to other countries or jurisdictions around the world. By using the Services, you consent to the transfer of your information outside the EEA. If you are located in the EEA, your Personal Information cannot be transferred to places outside the EEA only if we are satisfied that a level of adequate or comparable protection is in place to protect Personal Information. We will take reasonable steps to make sure we have agreements appropriate contractual agreements with our third parties to ensure that adequate safeguards are in place so that the risks of illegal use, modification, deletion, loss or theft of your Personal Information is minimized, and that these third parties act at all times in compliance with applicable laws. CCPA rights relating to your information If you are a resident of California using the Services, California Privacy Law Consumer Privacy Policy (the "CCPA Law") may give you the right to request access to your information and its deletion. To exercise your right to access and delete your information, please let us know. contact as indicated below. Users of the Services who are residents of California and under the age of 18 can request and obtain the removal of any content they have posted by sending us an e- e-mail to the address indicated below in the "Contact us" section. Any request in this meaning should be marked "California Removal Request" in your email. All request will need to provide a description of the content you wish to remove and information reasonably sufficient to permit us to locate such content. We reject all California Removal Request that are not marked or sent correctly, and we may not be able to respond if you do not provide the correct information. Please note that your request does not guarantee a complete or complete removal of the relevant content. For example, the documents you have published can be reposted by another user or a third party. Changes or updates to the Privacy Policy We may revise this privacy policy whenever necessary, at our sole discretion, and the most recent version will always be displayed on our website (as indicated under “Latest Revision”). We encourage you to consult this Privacy Policy regularly to become aware of any modification. In the event of material changes, we will post a notice on our website. to announce these changes. If you continue to use the Services after notification changes to our website, this will constitute your acknowledgment of, and your consent to, these changes to the Privacy Policy and your agreement to be bound by the conditions of these modifications. Contact us : If you have general questions about the Services or the information we collect about you, or how we use it, contact us: Name: EXPESS CARGO AFRICA Address : Casablanca, Ainchock Boulevard Tah Rond-point SMARRA, Morocco. E-mail: contact@expresscargoaf.com